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Concerns and Complaints

We hold ourselves to a high standard but that doesn’t mean we are perfect. If you have question, concern or complaint about the advice or service we have provided please let us know. We will do our best to investigate and resolve your issue.

Get in touch

Email: enquiries@bbifp.com
Phone: 020 8559 2111

Where you have a complaint or dispute with us and we are unable to resolve this to your satisfaction then we are obliged to offer you the Financial Ombudsman Service to help resolve this. Please see the following link for further details:

http://financial-ombudsman.org.uk