Feedback Feedback If you have received policy documents from us please complete this form. This will allow us to to monitor the quality of service we provide. We may use any comments you provide as testimonials but these will be kept anonymous. Name*Policy number*Please enter the number of the policy you are providing feedback on. You can find this on the letter we sent you recently.Were our staff courteous and efficient?*YesNoDid you receive our Key Facts*YesNoWere you provided with a report explaining why the products recommended were suitable for your financial planning needs?*YesNoWas the report easy for you to understand?*YesNoDid the speed of our responses meet your expectations?*YesNoWould you recommend us to your friends?*YesNoDo you have any suggestions how we can improve our service?*YesNoHow can we improve our service?Do you feel you received value for money?*YesNoDo you have any other comments?